MyPolice-App - Accessibility statement
Accessibility statement for the Belgian police mobile application.
The Belgian police aims to make its mobile applications accessible to everyone, including people with disabilities. Therefore, we endeavour to maximise our compliance with the accessibility standards set by the Law of 19 July 2018 transposing European Directive (EU) 2016/2102 on the accessibility of public authorities' websites and mobile applications.
This accessibility statement applies to the Belgian police mobile application.
This accessibility statement was drawn up on 30 March 2022.
The compliance of this mobile application with the requirements of European Directive (EU) 2016/2102 was verified based on regular audits by the Directorate of Police Information and ICT Resources.
Level of compliance with the accessibility standard
The Web Content Accessibility Guidelines (WCAG) are a set of applicable standards for accessibility requirements for people with disabilities. We are working to make the Belgian police mobile application compliant with the Web Content Accessibility Guidelines 2.1 level AA.
Accessibility audit
Our mobile application's accessibility is checked regularly using an Accessibility check carried out through the Google Play console and executed prior to the distribution of any update.
Feedback and contact information
If, while using our mobile application, you encounter other information (PDF, image...) or web pages that are not accessible to you, please let us know. We would like to hear your feedback on our efforts to make our mobile application more accessible.
If you have any comments or questions regarding the accessibility of the police mobile application, please contact the Directorate of Police Information and ICT Resources at DRI.Products.Apps@police.belgium.eu.
Contact the Team Accessibility of the website or the mobile application
Enforcement procedure
If you feel that you have not received an answer to your questions, you can lodge a complaint on the web page (dis)satisfied with our services.