Accessibility Webplatform

 Accessibility statement of the Bordercontrol

The Belgian Police aims to make its websites accessible to everyone, including people with disabilities. Therefore, we endeavour to comply as fully as possible with the accessibility standards laid down by the law of 19 July 2018 transposing European directive (EU) 2016/2102 on the accessibility of public authorities’ websites and mobile applications.

This accessibility statement applies to the Bordercontrol.

This accessibility statement was drawn up on 02 September 2020. The last update is dated 15/05/2024.

The compliance of this website with the requirements of directive (EU) 2016/2102 was verified on the basis of  

The next simplified audit will be done by BOSA in May-June 2024.

Level of compliance with the accessibility standard

The Web Content Accessibility Guidelines (WCAG) are a set of standards for accessibility requirements for people with disabilities.

The Bordercontrol is compliant with Web Content Accessibility Guidelines 2.1 level AA.

Accessibility audit

Our webplatform’s accessibility is checked regularly using an Accessibility check developed by FPS Policy and Support (BOSA).
This is a tool that can be installed in your browser's bookmarks bar which creates a report on the accessibility of the web page you are browsing using a set of tests.

Restrictions and alternatives

Currently no restrictions pending audit.

Feedback and contact information

If, while browsing our website or campaign sites, you encounter other information (pdfs, images, etc.) or web pages that are not accessible to you, please let us know.
We would like to hear your opinion on our efforts to make our website more accessible.

Comments and suggestions regarding the accessibility of the Police website can be adressed to the Directorate of Police Information and ICT Resources

Contact the Accessibility Webplatform Team

In case of no response or an unsatisfactory response via feedback, you can contact the Federal Ombudsman:
Leuvenseweg 48 bus 6
1000 Brussels
Website Federal Ombudsman

Enforcement procedure

If you feel that you have not received an answer to your questions, you can lodge a complaint on the web page Dissatisfied with our services?